Process Templates: Identify Business Opportunities

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Resumen

It’s really important to provide a simple system to identify and register new business opportunities. Certainly, those who have direct contact with clients (or potential clients) can often recognize needs that could turn into opportunities. But they might forget to register them and do it poorly because they don’t have the right tool to do so.

One of Flokzu’s Templates can be used to identify opportunities within minutes, create a business proposal and present it to the client.

Advantages of this template:

  • Firstly, register new business opportunities quickly that may lead to future sales.
  • Secondly, identify at which stage is each new lead and which one is the last business proposal.
  • Generate reports and metrics to analyze how many business opportunities were accepted, rejected or required modifications.
  • Measure the amount of time needed from the moment a business opportunity is identified until its closure.
  • Finally, build a business proposals knowledge base to use in future leads.

Template’s workflow:

workflow_new_leads

Template’s fields in the process form:

  • Company
  • Address
  • City
  • Country
  • Contact Person
  • Position
  • Contact Phone
  • Contact E-mail
  • Business Opportunity
  • Estimated budget
  • Client’s Reply

By completing these fields you can register the required information. Moreover, you can make better decisions and create more customized proposals.

Finally, remember that this and all of our process templates have System Roles as assignees for each task. In addition, you can edit this template to better fit your organization, create new roles, invite users, add or delete fields and event modify the workflow.

This video will quickly show you how to import and customize a process template

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Sobre el autor

Felipe Demassi

Felipe Demassi

I am an Industrial Engineer passionate about continuous improvement and operational efficiency. My academic background is complemented with courses in programming, computer science, digital marketing, and business sciences. This strong foundation allows me to tackle business and technological challenges from a generalist perspective. In my current role as the leader of the Customer Success team at Flokzu, my primary goal is to ensure that our customers fully leverage our product and service to achieve their business objectives. To achieve this, I perform the following functions: I work on defining the team's strategy, designing operations that ensure our customers get the most value from our platform. I oversee operations and sub-teams, including customer onboarding, support, and continuous training. Internal Process Development: I define and improve internal processes, ensuring their correct implementation and constantly seeking ways to enhance them to optimize customer experience. Metrics Analysis: I collect and analyze key metrics related to product usage, customer satisfaction, retention, and growth, as well as team performance. Coordination with Other Teams: I work closely with other departments within the company and coordinate joint actions that benefit our customers. During my time at Flokzu, my team achieved remarkable results, including a significant increase in customer retention and earning the "Best Customer Support 2022" award by Software Advice. Before taking on my role in the Customer Success team, my experience at Flokzu was focused on the services team. As a process analyst, I led the management of software implementation projects, provided process consulting, training, and customer support, and acted as a liaison between the customer and other sectors of the company.

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