Flokzu meets Zapier – HowTo [deprecated]

flokzu

Home » Cloud BPM » Flokzu meets Zapier – HowTo [deprecated]

Resumen

This post has been moved to our Flokzu Help Desk, a comprehensive knowledge base with examples and tutorials.

And, if you are ready to try Flokzu:

Agendemos una breve consultoría

Sobre el autor

Felipe Demassi

Felipe Demassi

I am an Industrial Engineer passionate about continuous improvement and operational efficiency. My academic background is complemented with courses in programming, computer science, digital marketing, and business sciences. This strong foundation allows me to tackle business and technological challenges from a generalist perspective. In my current role as the leader of the Customer Success team at Flokzu, my primary goal is to ensure that our customers fully leverage our product and service to achieve their business objectives. To achieve this, I perform the following functions: I work on defining the team's strategy, designing operations that ensure our customers get the most value from our platform. I oversee operations and sub-teams, including customer onboarding, support, and continuous training. Internal Process Development: I define and improve internal processes, ensuring their correct implementation and constantly seeking ways to enhance them to optimize customer experience. Metrics Analysis: I collect and analyze key metrics related to product usage, customer satisfaction, retention, and growth, as well as team performance. Coordination with Other Teams: I work closely with other departments within the company and coordinate joint actions that benefit our customers. During my time at Flokzu, my team achieved remarkable results, including a significant increase in customer retention and earning the "Best Customer Support 2022" award by Software Advice. Before taking on my role in the Customer Success team, my experience at Flokzu was focused on the services team. As a process analyst, I led the management of software implementation projects, provided process consulting, training, and customer support, and acted as a liaison between the customer and other sectors of the company.

Artículos relacionados

BPMS, CRM and ERP: Similarities, Differences, and Synergies

Introduction In the intricate world of business management, three types of software stand as fundamental pillars: BPM Suite (or BPMS), CRM, and ERP. In this article, we will delve into these acronyms and understand their importance by recognizing that, although

flokzu

Significant Steps in the Progression of Process Modeling

Process modeling is a critical component in the realm of Business Process Management (BPM). The journey of process modeling has seen significant advancements over time. In the rapidly evolving world of BPM, staying updated with these advancements is crucial. Flokzu,

flokzu

Modeling Techniques: From Traditional to Modern

At Flokzu, we understand that business process management (BPM) has undergone significant evolution. Traditional modeling techniques have given way to modern, automated processes. This shift is not just a trend but a necessity in the current digital landscape. Let’s explore

flokzu

Case Study: Digital Transformation Through Process Modeling

In the rapidly evolving business landscape, digital transformation is no longer a luxury, but a necessity. It is about leveraging technology to streamline operations, improve efficiency, and boost productivity. One of the most effective ways to drive digital transformation is

flokzu

Examining the Influence of Technology on Contemporary Modeling

Modeling has always been a critical facet in various industries, ranging from fashion and entertainment to architecture and design. However, as our world becomes increasingly digital, technology’s role in modeling is no longer a luxury but a necessity. Today, we