Agile methodologies have proven to be a remedy to the old and endemic problems of software development projects: delays, cost overruns and above all, not meeting the real needs of customers. The same principles can be applied when it comes to automating a workflow, and we will call it Agile Process. Agile Processes are business […]

Formally defined, structured, and predictable business processes are beautiful. But the reality is more complex, unstructured, and unpredictable in many cases. This is why ad-hoc processes emerge, as a more flexible, unstructured, and collaboration-oriented subcategory. And later, the concept of case, and the associated case management, arises to contemplate and automate processes whose execution flow […]

When the Coronavirus (Covid-19) pandemic began in the early months of 2020, we at Flokzu launched an emergency plan to help all organizations in need. The idea was simple: if our technology can be useful for the continuity of your operations, then you can use it for free. In addition, we offered support and advice […]

The Covid-19 (Coronavirus) has set a before and after in how business work, and in particular, how they interact and collaborate with its employees. Nobody doubts that the “new normal” post-pandemic, won’t be the same as pre-pandemic reality. Especially, the concept of business process management and its automation has taken a notorious relevance for the […]

Process digitization involves making the best use of available digital assets to transform a process with manual or analog components into a digital and automated one. What assets do we already have? We can move forward in the process digitization by integrating: Existing digital applications, such as Google Drive or Office365 where our files are. […]

You are developing a new software project, and you realize that for a part of it, you need a state machine. Or in other words, a workflow. You immediately think about looking for an open-source workflow engine that you can incorporate into your development. You search and find dozens. They all claim to be easy […]

When you have a product with tens of thousands of subscribed organizations, you receive tens, maybe hundreds of requests for new features… every month! The decision matrix and a formal process to prioritize features are key to wisely decide which functionalities to include in the product. The balancing dilemma Achieving a balance is difficult. On […]

Historically, optimization efforts in the industry were focused on production processes. In general, all industries have their production processes optimized, measured, and controlled. But not every administrative process in the industry is optimized. The support processes, or administrative processes, have been left aside and usually run in a suboptimal way. This implies more personnel to […]

Historically, the price of Business Process Management (BPM) and Workflow software licenses was expensive. Expensive or cheap is a subjective perception, of course. But in general terms, for any medium or small organization, it was impossible to access these technologies mainly because of license price. An additional aspect, and not less important, is that it […]

Given the deep knowledge we have on the BPMN discipline, and by being caught up with the tool development every day, we sometimes assume that everyone knows as much as we do. And often, we realize that’s incorrect. Most people are not interested in learning about workflow design or management tools. And it’s right that […]