Cloud Workflow

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Cloud Workflow

A workflow is a set of activities, orchestrated and repeatable, that are performed to achieve a business requirement or objective.

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Flokzu's process modeler

What is a Cloud Workflow Suite?

It is an advanced software, which allows you to completely automate an entire workflow. And it does it 100% in the cloud, so you don't have to worry about installing or configuring software. You simply log on to the Flokzu website and use it.

To automate cloud workflows, the first thing is to graphically model the workflow (using the international BPMN standard). Then, the Workflow engine, according to the BPMN model, puts everything to work: distributes tasks to users, sends mails automatically, controls the deadlines of each task and communicates with other internal systems of the organization or in the cloud. Considering that within an organization there are many workflows, the Cloud Workflow suite will allow automating all of them.
It is an advanced software, which allows you to completely automate an entire workflow. And it does it 100% in the cloud, so you don't have to worry about installing or configuring software. You simply log on to the Flokzu website and use it.

To automate cloud workflows, the first thing is to graphically model the workflow (using the international BPMN standard). Then, the Workflow engine, according to the BPMN model, puts everything to work: distributes tasks to users, sends mails automatically, controls the deadlines of each task and communicates with other internal systems of the organization or in the cloud. Considering that within an organization there are many workflows, the Cloud Workflow suite will allow automating all of them.

Once the processes are running, the Cloud Workflow Suite will allow you to measure their performance, to find failures, delays and thus implement improvements. Key performance indicators (KPI's) are these objective measurements of how your process is performing. Instead of making decisions based on perceptions, such as "this process always takes too long", you will be able to make them based on objective data of timing at each stage and each person's workload.

Last, but not least, is the fact that you can implement changes quickly. Here again, the low-code and no-code features allow you to test those improvements you have identified in minutes in the Sandbox (without affecting the processes that are in production), and if everything works well, create a new version of the process and make it available to users with just one click.
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Once the processes are running, the Cloud Workflow Suite will allow you to measure their performance, to find failures, delays and thus implement improvements. Key performance indicators (KPI's) are these objective measurements of how your process is performing. Instead of making decisions based on perceptions, such as "this process always takes too long", you will be able to make them based on objective data of timing at each stage and each person's workload.

Last, but not least, is the fact that you can implement changes quickly. Here again, the low-code and no-code features allow you to test those improvements you have identified in minutes in the Sandbox (without affecting the processes that are in production), and if everything works well, create a new version of the process and make it available to users with just one click.

What problem does a Cloud Workflow solve?

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Several people in our organization must exchange information and documents in order to complete their part of the job. This constant flow of tasks can become chaotic, to the point of impeding the growth of the organization. It can also affect customer service. And naturally, it increases costs when people waste time searching for information or resolving manual task errors. These manual workflows, whether done through emails, spreadsheets (Excel), Whatsapp, etc., weaken the organization's performance, its competitiveness and thus reduce its chances of success.
Several people in our organization must exchange information and documents in order to complete their part of the job. This constant flow of tasks can become chaotic, to the point of impeding the growth of the organization. It can also affect customer service. And naturally, it increases costs when people waste time searching for information or resolving manual task errors. These manual workflows, whether done through emails, spreadsheets (Excel), Whatsapp, etc., weaken the organization's performance, its competitiveness and thus reduce its chances of success. Sometimes, they even threaten its survival.

Flokzu's Suite solves the problem completely, it allows you to define and use each workflow in the cloud, without requiring programming or complex configurations. This is why Flokzu is said to be a low-code / no-code tool. Through Flokzu, users have a single place (their inbox), where they receive all the tasks they need to perform. But they also receive the necessary context for each task, all the relevant information (in form fields), as well as attachments (PDFs, Words, Excels), or comments from other colleagues who have worked previously, and the deadline or maximum time available to complete the task.

In this way, the organization's workflows are remarkably organized, and at the same time, people's productivity increases significantly, allowing them to focus on the tasks where they really add value, leaving the software to perform the repetitive tasks.
Sometimes, they even threaten its survival.

Flokzu's Suite solves the problem completely, it allows you to define and use each workflow in the cloud, without requiring programming or complex configurations. This is why Flokzu is said to be a low-code / no-code tool. Through Flokzu, users have a single place (their inbox), where they receive all the tasks they need to perform. But they also receive the necessary context for each task, all the relevant information (in form fields), as well as attachments
(PDFs, Words, Excels), or comments from other colleagues who have worked previously, and the deadline or maximum time available to complete the task.

In this way, the organization's workflows are remarkably organized, and at the same time, people's productivity increases significantly, allowing them to focus on the tasks where they really add value, leaving the software to perform the repetitive tasks.

Cloud Workflows Examples

Here are some examples of Cloud Workflows that have been successful in different industries. These versions, while simplified, are a great starting point for any organization looking to begin its journey towards digital transformation.

  • Loan or credit line application

    This typical process of financial institutions can be automated and used from any branch, allowing all stakeholders to have access to updated information, and thus provide better customer service. In this process, all the necessary elements, such as approvals, authorizations, and observations, are gathered together. When the process is done, you will have a complete audit trail that will provide you with accurate information to improve the process performance.

    risk management process
  • Human Resources related Workflows

    Managing all HR forms and documents via Whatsapp or email is highly inefficient and creates a sense of lack of professionalism. Process with the same tool training requests in certain medical procedures or technologies, notices of unexpected absences, requests for relocation or shift changes, application for new positions or 360 evaluations.

    vacation request process
  • Area budget request

    Many times a specific area needs to request a certain budget to resolve a determined situation. Normally this would be a long and messy process with no real audit trail as to who made which decision. Or even which is the result of that decision. Having this process formally modeled will allow you to ensure a high degree of control before spending any resources in a place that doesn’t need them. Or, on the contrary, attend important issues in due time, optimizing time and effectiveness.

    Budget request process
  • Inspection of accounts or warranties

    Schedule the review of an asset portfolio (car insurance, house, etc.), and it will execute automatically after a certain period. You can forget about scheduling it yourself and put this process on autopilot. Also, following a formal and documented process will give you clarity and auditability for each task. Another benefit of formally automating your processes is that you can measure the performance of the whole organization. Using KPI’s and the objective data that Flokzu provides, it will be simpler and faster to improve the organization’s return.

    Risk evaluation process
  • Request from POS and distributors

    It is vital for the business that Point of Sales (POS) and distributors have an easy way to request marketing material, samples, furniture, etc. You can easily automate these processes with a no-code/low-code tool. With no external consultancy, you will be able to model the processes as you see fit.

    Point of sale requests processes

What benefits will I get?

We live in a global context of hyper-automation, where software is trusted to perform as many tasks as possible. Automating processes with Flokzu's Cloud Workflow Suite is part of this trend, being a key element for the efficiency of the organization, and therefore for its survival, competitiveness and growth. There are many benefits, among which the following stand out:

Improve the results of the organization

given a higher productivity of people and a reduction of costs associated with manual and repetitive tasks.

Attracting and retaining the best employees

as they are not overloaded with boring tasks, and can focus on those that add more value.

Better customer service

as information flows and is available to inform customers, deadlines for each task are met, and products and services are delivered on time.

Greater compliance with standards

since the workflows perform as defined, without deviating from their design.

Scalability

by having formalized workflows, production and the number of team members can be increased and everything will continue to work.

Access to new markets

The total digitization of operations makes it easier to capture new customers from other regions or business niches.

Viable remote and asynchronous work.

Being 100% digital allows it to be remote. The fact that each task includes its context makes it possible to work at different times (asynchronously). KPI's allow to be results oriented (not being able to "see" people work)

Autonomy

Model your processes as your company may need and adapt them as you want. With low-code / no-code technology, you will be able to automate any process without IT knowledge or external consultants.

Collaborative workspace

Set up teams to work on one process at a time, or manage your processes by business departments. This tool allows you to work collaboratively, remotely, and in an asynchronous way, but ensuring results.

What is the future of these technologies?

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The renowned technology consulting firm Gartner states that hyper-automation will continue to position itself as one of the main technology trends for 2021, based as a fundamental pillar on the automation of processes and workflows, and riding on top of it other technologies based on artificial intelligence. In particular, in its April 2021 report,, Gartner forecasts that by 2024, organizations will reduce operating costs by 30% by combining hyper-automation technologies with redesigned operational processes.

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