BPO Risks and how to mitigate them (Business Process Outsourcing)

Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider who, in turn, owns, administers, and manages the selected processes based on defined and measurable performance metrics. This Gartner definition identifies the … Read More

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Key Performance Indicators for Cloud BPM – Short and long term KPI’s

Key performance indicators (KPIs) are essential to measure and subsequently improve business processes in an organization. Use long and short-term KPIs. … Read More

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What is BPMN? Standard notation for process modeling

BPMN (which stands for ‘Business Process Model Notation’) is an important concept when it comes to managing business processes. … Read More

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Citizen developers and the digitization of processes without coding.

According to Gartner’s definition, citizen developers are employees who create applications, for their personal use or for other employees, using tools that are not prohibited in the organization. They are individuals (not positions or roles), who do not report to … Read More

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Empower HR leaders with low-code workflows

In an increasingly competitive global environment for attracting and retaining talent, leaders in human resources departments are under great pressure. And they have become a key player in the success of organizations if they can attract and retain the right … Read More

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Business Process Modeling: history and present.

Business process modeling (also called “business process modeling”) is the technique by which a formal and explicit abstraction of a real business process of an organization is achieved. A bit of history. The origin of process modeling can be traced … Read More

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Process reengineering and redesign.

Process reengineering originated in the 1990s and focused on the analysis and design of an organization’s workflows and business processes. The goal has always been to improve the performance of the processes that support the organization’s operations. To achieve this, … Read More

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Low-code/no-code technology: getting into practice

Business Process Management (BPM) proposes an intuitive way to visualize workflows within an organization, while allowing the creation of key performance indicators (KPIs) to measure performance, evaluate and subsequently remodel the processes to improve productivity. Using a platform with low-code/no-code … Read More

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Hyperautomation of processes. Our take on Gartner’s 2021 predictions.

The prestigious technology consulting firm Gartner published this article on April 28th and forecasts that the global market for hyperautomation of processes will reach $600 billion by 2022. “Hyperautomation has shifted from an option to a condition of survival”. “Organizations … Read More

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Real and complex processes? Better that way!

Many times it happens that the real processes of our organizations are complex. And it’s okay that they are, given the nature of the issues those processes solve. Automating these processes requires a BPM tool that is user-friendly yet powerful. … Read More

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