Business Process Automation on Health – Flokzu

Using a BPM tool in health companies

We have experience making Health companies gain more. Discover how several companies improve their performance by choosing the right BPM tool.

Choosing what your company needs

Health companies have several processes that are carried out every day. Many of those, and often the most overlooked, are the ones that haven't to do with health care. Those processes, the support ones,allow the whole institution to give excellent service. For example, the automation of processes that have to do with requests for supplies, acquisition of medical technology or training of the human team will ensure efficiency and effectiveness for the whole organization. Plus, you will gain a sense of professionalization that will help run the company better. And this always translates into an improvement in customer support, greater motivation of the human team and reduction of operating costs.

Agility

Managing your processes will result in an agile company. Make decisions in half the time you are making them now. All involved parties will be able to continue working as efficient and effective as ever.

Increase productivity & revenue

Every participant will be able to complete their tasks on time, resulting in a more efficient operation. Increase your revenue by continuously improving your processes.

Task management

Reach your goals by managing each task. Track their status from the beginning to the end. Know where the bottlenecks are, and obtain the information and data you need to optimize every task in your processes.

Objective data

Using Flokzu, you will obtain objective data regarding the performance of your processes, both active and past. You can set up Custom Reports with the information your team values most.

Autonomy

Model your processes as your company may need and adapt them as you want. With low-code / no-codee technology, you will be able to automate any process without IT knowledge or external consultants.

Digital transformation

Have in one place all your digital documents, databases, forms, and the processes associated with them. Eliminate all the inefficiency of handling a million spreadsheets, emails, or even Whatsapp messages.

Medical technology buying

In Health institutions, it is important to keep up with cutting edge technology. Thus, many times, we have to launch the process of medical technology acquisition. Having this process well automated allows the company to function with a high degree of agility. Also, it ensures the request to go through the necessary steps, according to the needs of the company or even the business department.
You can model the stages of the process as it better fits your needs, adapting it to the reality of the business. In a matter of days, you will see actual results that will benefit the whole organization.
Area budget request

Many times a specific area needs to request a certain budget to resolve a determined situation. Normally this would be a long and messy process with no real audit trail as to who made which decision. Or even which is the result of that decision.
Having this process formally modeled will allow you to ensure a high degree of control before spending any resources in a place that doesn’t need them. Or, on the contrary, attend important issues in due time, optimizing time and effectiveness.
Supply request

Automating the supply request process gives the team members a formal way to request different items. The request is no longer forgotten in someone's inbox until it’s too late. Also, having a formal workflow allows you to identify which stage or task of the process is being carried out. Setting up notifications and messages makes all members involved in the process informed about what is happening.
All of this will increase efficiency and will leave more time for more important and thoughtful tasks. Automating what can be automated is the first step for better management.
Quality Assurance: Customer Support

A customer support process will allow you to manage claims, complaints, and suggestions efficiently. A major feature available in Flokzu, often used in this process, is the public form. Besides configuring your process form, you can also share it using the public URL or insert it on your website.
This process will allow the team members to work coordinately and collaboratively, setting records about the resolutions made so in the future, those can be used to solve unclear situations. The organization will improve their time of response and the usage of different resources across the process.
Human Resources related Workflows

Managing all HR forms and documents via Whatsapp or email is highly inefficient and creates a sense of lack of professionalism. Process with the same tool training requests in certain medical procedures or technologies, notices of unexpected absences, requests for relocation or shift changes, application for new positions or 360 evaluations.
Automate the reception of HR forms and their processing, rising alerts when overdue, escalations when needed, and automatic updates to requesters. Create and manage your workflows without IT skills.